Posts tagged Troubleshooting

How to fix a ‘403 Forbidden’ error on your website

So you’re working on your website and you go to test it and you get a big nasty message that says something to the effect of
Forbidden
You don't have permission to access / on this server.

What did you do? Better yet, what do you do.
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How to Read Email Headers

Sooner or later, people who run their own server, or email server, are going to run into email issues. In earlier posts, I discussed how to configure an alternate port for Qmail as well as how to test if your email server is working. This post touches on how to read email headers which can be useful when your email delivery is delayed to find out where the delay is occurring.
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How to fix a broken WordPress RSS feed

Looking over my analytics for my blog the last couple days, I’ve noticed I have got a couple of referral visits from my web design company website. I added a FeedBurner widget to the front of that site highlighting my 5 most recent blog posts. Out of curiosity, I was browsing on that website and notice the Widget stated “Watch this space for future items!” Well that was just weird to me since I post every day. Upon further research, FeedBurner was showing an error “There is an issue that must be addressed with your source feed for the feed”. When I went to my actual feed URL, I got the following error:

XML Parsing Error: XML or text declaration not at start of entity
Location: http://www.poundbangwhack.com/feed/
Line Number 2, Column 1:<?xml version="1.0" encoding="UTF-8"?>
^

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2 SUREFIRE ways to test if your email is working

We’ve all ran into those problems where all of our sudden, we can’t send email and we don’t know why, and don’t know what to do, besides call our email provider. One thing I’ve been focusing on at work lately is empowering our customers to “take ownership” of their servers, to help them figure things out on their own. The way I put it, being a server administrator is like getting married; “through good times and bad.” The problem is most administrators (or wannabe administrators) only want to be the admin when the server is running. Once there’s a problem, they expect us to be the admin. Sorry folks, but that’s not how it works.
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